Terms

HOW WE WORK

Vicky and Tristan are experienced equine agents. Vicky has competed at the highest level nationally and internationall and personally selects horses for temperament, conformation and ability.

TRYING HORSES

We encourage all buyers to try any horse they are interested in without obligation, and we provide excellent facilities for doing so. We have an outdoor school with show jumps, a cross country jumps, excellent hacking in bridal paths and woods and a stretch of road with good visibility where a horse’s behaviour in traffic can be assessed.

VETTING

You are strongly advised to have an independent veterinary exam before purchase.

RESERVES/DEPOSITS

If you wish to reserve a horse (which means we won’t sell him to anyone else), a deposit of £200 CASH is required. We have been forced to introduce this as a result of the many people who put in “firm” offers but then change their minds weeks later, resulting in lost time and money. The reserve deposit is refundable if the horse fails a vet inspection. PLEASE NOTE: a deposit is valid for ONE WEEK ONLY. We have new buyers looking for horses at all times, and we cannot hold horses longer than a week.

RETURNS

Once a horse passes its vet’s exam, we regard the horse as sold, and we have no legal obligation to take it back. However, we do not want a customer to have a horse that doesn’t suit them, so we will always try to exchange an unsuitable horse for one of equivalent value. The horse must be returned within one month of the date of sale. No refunds are given.

DESCRIPTIONS

Descriptions given on our animals are based on a proper assessment by trained staff, and represent their opinion on behaviour.